Privacy Policy for PropertiesJet

Last Updated: June 27, 2025

1. Introduction

Welcome to PropertiesJet ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our website, PropertiesJet.com, and its associated services (collectively, the "Services").

This policy is designed to comply with the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our Services to you.

a) Information You Provide Directly:

• Account Registration: When you create an account, we collect your first name, last name, email address, phone number, and chosen account type (e.g., Agent, Owner, Buyer). We also store your password in a secure, hashed format.
• Profile Information: You may choose to provide additional information for your public profile, such as a profile picture, company details, professional title, and links to your social media accounts.
• Property Listings: When you create a listing, we collect all the information you provide, including property details, descriptions, features, pricing, location data (including coordinates), images, videos, and virtual tour information. We also store any private notes you add to a listing, which are not publicly visible.
• Communications: When you contact us through our contact form, send messages to other users through our platform, or report a conversation, we collect the content of those communications.

b) Information We Collect Automatically:

• Usage and Log Data: We automatically collect information when you access and use our Services. This includes your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
• Listing Analytics: To provide our "Insights" feature, we track views on property listings. This includes the viewer's IP address, user agent (browser/device type), and the user ID if the viewer is logged in.
• Cookies and Similar Technologies: We use cookies to maintain your session when you are logged in and to understand how you interact with our Services. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: To manage user accounts, publish property listings, and facilitate communication between users.
• To Improve and Personalize the Service: To understand how users interact with our platform, to provide analytics to property listers, and to personalize your experience.
• For Communication: To send you essential service-related notifications, such as account verification emails, password reset links, and alerts about your listings or messages.
• For Security and Moderation: To verify accounts, prevent fraudulent activity, and enforce our Terms of Service. This includes reviewing user-reported conversations.
• For Customer Support: To respond to your inquiries submitted through our contact form or other support channels.

4. How We Share Your Information

Your information may be shared in the following situations:

• With Other Users: Your public profile information (name, profile picture, contact details you've provided) is visible to other users. When you inquire about a property, your message and contact details are shared with the property owner or agent.
• Publicly: Information on property listings (excluding your private notes) is publicly accessible.
• With Authorized Employees: Access to your personal data is strictly limited to authorized PropertiesJet employees, such as our software developers and support staff, who require it to perform their job duties (e.g., to maintain the website, provide technical support, or manage data security). Our employees are bound by confidentiality obligations.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We are committed to protecting your data. We implement a variety of security measures, including hashing passwords and using secure server environments, to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Disclaimer of Liability

The information on PropertiesJet, including all property listings and user profiles, is provided by third-party users. While we provide the platform for this information to be shared, we do not verify, endorse, or guarantee the accuracy, completeness, or reliability of any user-generated content. You are solely responsible for conducting your own due diligence and verifying all information before entering into any agreements or transactions. PropertiesJet shall not be held liable for any losses, damages, or disputes that may arise from reliance on information posted on the Services.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your account is deleted, we will take steps to delete your personal information in a timely manner.

8. Your Data Protection Rights under NDPR

As a user in Nigeria, you have the following rights regarding your personal data:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You can request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You can object to our processing of your personal data, under certain conditions.
• The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@propertiesjet.com
• By phone: +234 9167387092